Tell us what changed.

Tell us about the problem. Eric reviews your details and photos before confirming the next step. Staten Island is not in our service area. Other areas require team confirmation before service can be offered.

What happens next

01
We create one work order
Your description, address and photos stay together.
02
Eric reviews it
He decides whether he can estimate from the information or needs an on-site diagnosis.
03
Review your next step
Your private service page holds the estimate and available visit times. Text updates are sent when available.

Brooklyn, Queens, Manhattan, Long Island and the Bronx
$120 diagnostic · Manhattan $150
Cash · Check · Zelle

For the same fault on the same work order, the diagnostic fee already paid is fully credited toward the repair total. For example, a $600 repair total with $120 already paid leaves $480 to pay.

Prefer to call? (646) 721-8999

Preparing your request form…

01What needs attention?

01Air conditioning02Heating or boiler03Commercial refrigeration04Other equipment

02Your contact details

NameMobile number

03Where is the equipment?

Service addressZIP code

04What is the equipment doing—or not doing?

05Photos or a short video (optional)

Equipment, model plate or error code. Up to 4 photos. Originals up to 20 MB each are automatically optimized when supported; uploaded files must be under 10 MB each and 25 MB total. Optional—you can add photos later.

Choose photos

Optional fault video: one clip, up to 30 seconds. Originals up to 100 MB; automatically optimized with sound when supported. Upload limit: 20 MB. Avoid filming personal information.

Choose a fault video

06Preferred visit time (optional)

Flexible? You can leave this blank.

Leave blank if you’re flexible. Eric will send the price and available time for your confirmation before the visit is booked.

07Access notes (optional)

Without texts, you can still submit and manage your request on the private service page. Keep that link to check for updates, or call (646) 721-8999 for help.

Please photograph from a safe distance. Do not open panels or touch electrical, gas, refrigerant or hot components.

Preparing secure submission…

Text is saved in this tab for 30 minutes.